Customer Support

Your satisfaction is very important to us. If you are unhappy with your purchase or have received a defective XGear product, we will gladly refund or exchange your purchase.

In order to qualify for a refund or exchange:

  • Your purchase must have been made within the past 30 days.
  • Have original shipping receipt or internet order receipt.
  • Purchased via the XGearlive.com online store.
  • Product must be free of damage (unless caused by manufacturing defect).

Note: Shipping charges are non-refundable.

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